Refund Policy
This policy describes how refund and return requests are handled for purchases associated with this website.
Eligibility
Requests are reviewed when submitted within 14 calendar days from delivery date and include order identification and reason for request.
Condition requirements
Returned items should be in original condition where possible. If packaging is opened, review is performed according to applicable consumer standards.
How to request
Send request details to service@hipclear.world with your name, order reference, and return reason. We respond with next steps and shipping guidance if applicable.
Processing time
After receiving and verifying return details, refund decisions are typically completed within 10 business days. Payment return timing depends on payment provider systems.
Non-refundable scenarios
Requests may be declined where legal exceptions apply, where items are materially damaged after delivery, or where request deadlines are not met.
Right to clear information
Before completion of a purchase, customers receive core details on product description, contact channels, and key policy links for informed decision-making.
Contact details
Address: 13/14 Barrow Valley Retail Pk, Sleaty Rd, Carlow, Co. Laois, R93 FNR2, Ireland. Phone: +353599170492. Email: service@hipclear.world.